This Privacy Policy sets out the terms and conditions governing the collection, processing, and storage of any personal information obtained from users (“you,” “your,” or “user”) who access or use the website and mobile applications provided by Trip savvy Pty Ltd (“we,” “us,” “our,” or “tripPLNR”). By accessing or using the Platform, you agree to be bound by this Privacy Policy, which is incorporated by reference into the Terms of Service that govern your use of our Platform.

How we collect, use, and share your information

• Information We Collect and Use: We collect information directly from you when you use our services and may generate information about you through your use of our mobile application. We may also obtain personal information from third parties, such as our group companies, business partners, and third-party websites, applications, and services.
• How We Use Your Information: We use your information to provide our services, tailor your experience, show you bookings made with our travel partners, send you marketing communications, and provide relevant advertising and offers.
• How We Share Your Information: We share your information with our travel partners, group companies, business partners, social networking services, and third-party services or applications you use to log into your account. We do this to provide and improve our services, for marketing purposes, and to facilitate offers and advertising from others.
• How We Store and Protect Your Information: We maintain technical, administrative, and physical security measures to protect your information and may retain your information for as long as your account is active and for a while afterwards.
• Cookies: We use cookies and similar technologies to help provide our services, offer a more personalised user experience, and market products and services.
• Your Choices and Rights: You have choices about your personal information, including the ability to opt out of receiving marketing communications, update your information, and exercise choices regarding cookies and sharing information with third parties.
• International Transfers of Information: We operate internationally and may transfer your information to entities located in countries outside of your home country in accordance with applicable law.
• Links to Other Websites: Our services may contain links to other websites or services that are not owned or controlled by us, including links to the websites of our travel partners, group companies, and business partners.
• Children: Our services are not intended for children under 16 years of age.
• Changes to This Policy: We update this policy occasionally, and changes will be effective when posted.
• How to Contact Us: If you have questions about this policy or how your personal information has been used, please contact us at the details provided.

Purposes of Data Collection and Processing.

• Provide our Services: tripPLNR uses your data to provide its services, including helping you compare prices and find your ideal accommodation. The categories of personal data used include user data (such as name and contact details), usage data (such as information about how you use our platform), booking data (such as information about your bookings), location data (such as your IP address), and technical data (such as information about your device)
• Create and maintain a safe and reliable environment for our Services: tripPLNR also uses your data to create and maintain a safe and trustworthy environment for its services, including your user account with us. The categories of personal data used include usage data (such as information about how you use tripPLNR and technical data (such as information about your device)
• Understand how you use our Services: We uses your data to understand how you use our services and to improve them—identifying industry trends and developing new products and features to enhance your experience. The categories of personal data used include user, usage, booking, and technical data.
• Send you direct marketing communication: We may send you direct marketing communication about our services or related services, provide you with advertisements on services, as well as on third party websites (whether personalised or not), and otherwise administer promotional activities (such as sweepstakes and similar giveaways). The categories of personal data used include user, usage, and technical data.
• Communicate with you and provide customer service: tripPLNR uses your personal data to communicate with you, respond to your questions and comments, and provide customer service. The categories of personal data used include user, usage, booking, and bank data.
• Fulfil contractual obligations with third parties: tripPLNR may use your personal data to fulfil contractual obligations with third parties, such as online booking sites listing on its services. The categories of personal data used include user, usage, and booking data.
• Comply with legal obligations: tripPLNR uses your data to comply with legal obligations and requests from law enforcement, prevent fraud, and establish, exercise, or defend legal claims. The categories of personal data used include user, usage, booking, and technical data.

 International Data Transfer

The personal information we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that differ from your country’s laws. The third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries.

Security and Record Retention

 We take appropriate steps to protect the information we collect and process, including implementing appropriate physical, technical, and organisational measures. While no company can guarantee absolute security, we do take reasonable steps to protect the personal information that we collect and process. We will retain your personal data exclusively for the duration necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations. Following this timeframe, we will securely delete the personal data.

Your Rights and Choices

 You have choices about your personal information, including the ability to opt out of receiving marketing communications, update your information, and exercise choices regarding sharing information with third parties.

Changes to This Policy

Our new Policy replaces the old ones. We can make changes to the Policy anytime, so remember to check it often for updates.

 Contact Information   

If you have questions about this policy, please contact us at the details provided.

info@tripPLNR.com